Action Professionals Phone Harassment – What You Need to Understand
If Action Professionals is calling you repeatedly over a debt—especially with threats, automated messages, or pressure—it may cross the line into harassment. Debt collectors have a legal right to pursue unpaid debts, but they must follow laws meant to protect consumers. Knowing those laws gives you power to stop unwanted calls and protect your peace of mind.
Who Is Action Professionals?
Action Professionals is a third-party debt collection agency based in California. They are hired by creditors or debt buyers to recover delinquent accounts. Many people claim that Action Professionals uses frequent calls, sometimes from multiple numbers, vague demands, or fails to verify the debt when asked—which are situations that may violate your rights under law.
What Behavior Crosses Legal Lines
Under the Fair Debt Collection Practices Act (FDCPA), certain collection tactics are forbidden. If Action Professionals is doing any of the following, you could be facing harassment:
Repeated or Excessive Contact
Getting calls many times a day, or over multiple days, even when you’ve already asked them to stop.
False or Threatening Statements
Claims of legal action, arrest, or wage garnishment when such steps are not intended or legally enforceable are illegal.
Contact at Inappropriate Times or Places
They cannot call very early or very late in the day, and must respect your request not to be contacted at work or in places you consider inappropriate.
Ignoring Written Requests or Validation Demands
If you demand proof in writing that you owe the debt (validation) or send a cease-and-desist letter telling them to stop calling, and they continue, that’s likely a violation of your legal rights.
Steps You Should Take
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Keep a detailed record of all calls and messages: dates, times, phone numbers, what was said, and whether you asked them to stop.
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Request written validation of the debt. You have the right to ask them to show proof before you pay or respond.
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Send a cease-and-desist letter demanding they stop contacting you. Once they receive it, further contact must comply with law.
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Seek legal help. If harassment continues, consult a consumer protection attorney. Legal counsel can help you enforce your rights and possibly recover damages.
For more guidance on dealing with these kinds of calls, refer to Action Professionals phone harassment.