Want to reduce losses on Cash on Delivery and RTO orders without disabling COD?
In this post, I shall discuss a simple key called Logisy to minimize your Cash on Delivery and RTO losses.
Did you know that as high as 72% of Indians prefer Cash on Delivery as the payment option?
Do you see a problem?
No doubt, COD has contributed toward the growth of e-commerce in India. Certainly, it boosted the order volumes.
Besides, it is a huge hit among buyers. I love it too.
Having said that, you may suffer from losses on Cash on Delivery orders resulting in RTO.
Yet, you will kill your sales if you disable COD.
So what do you do?
Well, there’s more to it than what meets the eye. Stick with me so we can analyze the problem and then make a wise decision for yourself.
How do Cash on Delivery orders turn into losses becoming RTO?
The issue is not COD itself but the returns that come along with it.
You see 1 out of every 3 orders are returned to the warehouses.
When they’re returned, they’re called Return to Origin (RTO) in the e-commerce world.
What is RTO and how does it work?
When the courier agency is not able to deliver the package, it is marked RTO.
As a result, the order is sent back to the seller’s warehouse.
This usually happens because of the following reasons:-
a. Customer is not available to receive the package.
b. They deny receiving the package.
c. Address or other information of the buyer is Incorrect
d. Closed door/ premise/ office.
If you want to learn more about RTO, read this post – All things RTO
Visit site: https://printrove.com/blog/reduce-cash-on-delivery-and-rto-losses/